Shipping & Delivery
Shipping & Delivery
Order delivery consists of two stages: processing and shipping.
Processing Time
Processing includes order verification, tailoring, quality checks, and packaging. Orders are usually forwarded to our manufacturer for dispatch within 72 hours after the order is placed and payment is received.
Shipping Time
Shipping time refers to the time it takes for items to travel from our warehouse to your destination.
The following estimated shipping times apply to items that are in stock:
| Destination | Standard Insured Shipping |
|---|---|
| USA & Canada | 2–4 weeks |
| Australia & New Zealand | 2–4 weeks |
| UK & Europe | 2–4 weeks |
| Other Countries | 2–5 weeks |
Delivery to some countries may take longer than estimated.
Insured Shipping
If your item is lost during delivery or arrives damaged, we will send a replacement at no additional cost, provided sufficient supporting evidence is supplied.
Priority Insured Shipping
Orders with Priority Insured Shipping are placed at the top of the daily order list we send to our manufacturers.
Depending on order volume, delivery times may still be similar to those for Standard Insured Shipping. Your items are also covered for loss or damage during delivery.
Separate Shipments
Some products may ship separately and arrive at different times because we use warehouses in different locations.
Tracking Your Order
Tracking information may take a few days to a week to update and display accurate details.
You can track your package using a third-party tracking website such as 17TRACK.
Shipping Delays
During periods of high order volume, processing and delivery may take longer than usual.
We work hard to dispatch orders as quickly as possible while maintaining product quality. We understand that waiting longer than expected can be frustrating, and we appreciate your patience.
Order Change Requests
If you need to change your order, please contact us at https://admin.shopify.com/ within 24 hours of placing it. We will be happy to assist with the requested changes.
Unfortunately, we cannot change an order once it has shipped.
Please check that you have selected the correct size and color before placing your order.